Privacy Policy

Last updated: August 16, 2022

This Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You.

We use Your Personal data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy. This Privacy Policy has been created with the help of the TermsFeed Privacy Policy Generator.

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Privacy Policy:

  • Account means a unique account created for You to access our Service or parts of our Service.

  • Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to Kid's Island Nursery, P.O.Box 7994 Dubai U.A.E.

  • Cookies are small files that are placed on Your computer, mobile device or any other device by a website, containing the details of Your browsing history on that website among its many uses.

  • Country refers to: United Arab Emirates

  • Device means any device that can access the Service such as a computer, a cellphone or a digital tablet.

  • Personal Data is any information that relates to an identified or identifiable individual.

  • Service refers to the Website.

  • Service Provider means any natural or legal person who processes the data on behalf of the Company. It refers to third-party companies or individuals employed by the Company to facilitate the Service, to provide the Service on behalf of the Company, to perform services related to the Service or to assist the Company in analyzing how the Service is used.

  • Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).

  • Website refers to Kid's Island Nursery, accessible from https://www.kidsislandnursery.com

  • You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Collecting and Using Your Personal Data

Types of Data Collected

Personal Data

While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to:

  • Email address

  • First name and last name

  • Phone number

  • Usage Data

Usage Data

Usage Data is collected automatically when using the Service.

Usage Data may include information such as Your Device's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

When You access the Service by or through a mobile device, We may collect certain information automatically, including, but not limited to, the type of mobile device You use, Your mobile device unique ID, the IP address of Your mobile device, Your mobile operating system, the type of mobile Internet browser You use, unique device identifiers and other diagnostic data.

We may also collect information that Your browser sends whenever You visit our Service or when You access the Service by or through a mobile device.

Tracking Technologies and Cookies

We use Cookies and similar tracking technologies to track the activity on Our Service and store certain information. Tracking technologies used are beacons, tags, and scripts to collect and track information and to improve and analyze Our Service. The technologies We use may include:

  • Cookies or Browser Cookies. A cookie is a small file placed on Your Device. You can instruct Your browser to refuse all Cookies or to indicate when a Cookie is being sent. However, if You do not accept Cookies, You may not be able to use some parts of our Service. Unless you have adjusted Your browser setting so that it will refuse Cookies, our Service may use Cookies.
  • Flash Cookies. Certain features of our Service may use local stored objects (or Flash Cookies) to collect and store information about Your preferences or Your activity on our Service. Flash Cookies are not managed by the same browser settings as those used for Browser Cookies. For more information on how You can delete Flash Cookies, please read "Where can I change the settings for disabling, or deleting local shared objects?" available at https://helpx.adobe.com/flash-player/kb/disable-local-shared-objects-flash.html#main_Where_can_I_change_the_settings_for_disabling__or_deleting_local_shared_objects_
  • Web Beacons. Certain sections of our Service and our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Company, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of a certain section and verifying system and server integrity).

Cookies can be "Persistent" or "Session" Cookies. Persistent Cookies remain on Your personal computer or mobile device when You go offline, while Session Cookies are deleted as soon as You close Your web browser. You can learn more about cookies on TermsFeed website article.

We use both Session and Persistent Cookies for the purposes set out below:

  • Necessary / Essential Cookies

    Type: Session Cookies

    Administered by: Us

    Purpose: These Cookies are essential to provide You with services available through the Website and to enable You to use some of its features. They help to authenticate users and prevent fraudulent use of user accounts. Without these Cookies, the services that You have asked for cannot be provided, and We only use these Cookies to provide You with those services.

  • Cookies Policy / Notice Acceptance Cookies

    Type: Persistent Cookies

    Administered by: Us

    Purpose: These Cookies identify if users have accepted the use of cookies on the Website.

  • Functionality Cookies

    Type: Persistent Cookies

    Administered by: Us

    Purpose: These Cookies allow us to remember choices You make when You use the Website, such as remembering your login details or language preference. The purpose of these Cookies is to provide You with a more personal experience and to avoid You having to re-enter your preferences every time You use the Website.

For more information about the cookies we use and your choices regarding cookies, please visit our Cookies Policy or the Cookies section of our Privacy Policy.

Use of Your Personal Data

The Company may use Personal Data for the following purposes:

  • To provide and maintain our Service, including to monitor the usage of our Service.

  • To manage Your Account: to manage Your registration as a user of the Service. The Personal Data You provide can give You access to different functionalities of the Service that are available to You as a registered user.

  • For the performance of a contract: the development, compliance and undertaking of the purchase contract for the products, items or services You have purchased or of any other contract with Us through the Service.

  • To contact You: To contact You by email, telephone calls, SMS, or other equivalent forms of electronic communication, such as a mobile application's push notifications regarding updates or informative communications related to the functionalities, products or contracted services, including the security updates, when necessary or reasonable for their implementation.

  • To provide You with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless You have opted not to receive such information.

  • To manage Your requests: To attend and manage Your requests to Us.

  • For business transfers: We may use Your information to evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which Personal Data held by Us about our Service users is among the assets transferred.

  • For other purposes: We may use Your information for other purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our Service, products, services, marketing and your experience.

We may share Your personal information in the following situations:

  • With Service Providers: We may share Your personal information with Service Providers to monitor and analyze the use of our Service, to contact You.
  • For business transfers: We may share or transfer Your personal information in connection with, or during negotiations of, any merger, sale of Company assets, financing, or acquisition of all or a portion of Our business to another company.
  • With Affiliates: We may share Your information with Our affiliates, in which case we will require those affiliates to honor this Privacy Policy. Affiliates include Our parent company and any other subsidiaries, joint venture partners or other companies that We control or that are under common control with Us.
  • With business partners: We may share Your information with Our business partners to offer You certain products, services or promotions.
  • With other users: when You share personal information or otherwise interact in the public areas with other users, such information may be viewed by all users and may be publicly distributed outside.
  • With Your consent: We may disclose Your personal information for any other purpose with Your consent.

Retention of Your Personal Data

The Company will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use Your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

The Company will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of Our Service, or We are legally obligated to retain this data for longer time periods.

Transfer of Your Personal Data

Your information, including Personal Data, is processed at the Company's operating offices and in any other places where the parties involved in the processing are located. It means that this information may be transferred to — and maintained on — computers located outside of Your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from Your jurisdiction.

Your consent to this Privacy Policy followed by Your submission of such information represents Your agreement to that transfer.

The Company will take all steps reasonably necessary to ensure that Your data is treated securely and in accordance with this Privacy Policy and no transfer of Your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of Your data and other personal information.

Disclosure of Your Personal Data

Business Transactions

If the Company is involved in a merger, acquisition or asset sale, Your Personal Data may be transferred. We will provide notice before Your Personal Data is transferred and becomes subject to a different Privacy Policy.

Law enforcement

Under certain circumstances, the Company may be required to disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).

Other legal requirements

The Company may disclose Your Personal Data in the good faith belief that such action is necessary to:

  • Comply with a legal obligation
  • Protect and defend the rights or property of the Company
  • Prevent or investigate possible wrongdoing in connection with the Service
  • Protect the personal safety of Users of the Service or the public
  • Protect against legal liability

Security of Your Personal Data

The security of Your Personal Data is important to Us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While We strive to use commercially acceptable means to protect Your Personal Data, We cannot guarantee its absolute security.

Children's Privacy

Our Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If You are a parent or guardian and You are aware that Your child has provided Us with Personal Data, please contact Us. If We become aware that We have collected Personal Data from anyone under the age of 13 without verification of parental consent, We take steps to remove that information from Our servers.

If We need to rely on consent as a legal basis for processing Your information and Your country requires consent from a parent, We may require Your parent's consent before We collect and use that information.

Links to Other Websites

Our Service may contain links to other websites that are not operated by Us. If You click on a third party link, You will be directed to that third party's site. We strongly advise You to review the Privacy Policy of every site You visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

Changes to this Privacy Policy

We may update Our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page.

We will let You know via email and/or a prominent notice on Our Service, prior to the change becoming effective and update the "Last updated" date at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, You can contact us:

FAQ

What is needed to complete the registration for my child?

The list of required documents are listed on our fees page under 'PRE-REGISTRATION CHECKLIST' .

It is of the utmost importance that we obtain as many details about a child as possible to ensure a smooth transition into Nursery life and in order to maintain his/her well-being at Nursery. Registration packs require information regarding parents’ contact details, emergency contacts, as well as the child’s medical information. A detailed list of all other documents required to complete the Registration are also contained within the Pack. All information requested is stipulated by the Ministry of Education governing Nurseries in Dubai and is kept with the utmost confidentiality. Nursery management will be happy to assist you with the completion of the paperwork.

How to say goodbye at Nursery.

Starting nursery is a wonderful way of gifting your child with the advantage of extending knowledge, stimulation and skills outside the home environment. Saying goodbye and giving your child the knowledge, confidence and trust that you will return, is an important stage in their emotional and social development and part of your journey as parents. Children and parents are provided with sensitive support during this special time and are guided by our step-by-step prompting program.

What do I need to bring with me to Nursery?

Parents need to provide their class teacher with a set of spare of clothes, a packet of nappies/pull-ups if required and a daily healthy snack.

How does the Nursery communicate with parents?

Effective, clear and mutually respectful communication is the key to establishing and engaging positive relationships between parents and staff. Our School management team operates an open door policy and parents are always welcome to seek advice, share information and deliver their input. In general, notifications, announcements, reminders and newsletters will be communicated to parents via the Nursery Communicator (Download app here) . Detailed information regarding aspects of life at our Nurseries is provided to parents from their initial visit, when children first start Nursery and throughout the year as well.

What is the level of parental involvement in Nursery life?

Opportunities are planned for parents to be involved in activities such as presentations, reading and listening to stories or participating in artwork sessions. Parent suggestions and feedback are always welcomed. Our offices operate an open door policy whereby parents can drop in at any time for a discussion. The Nurseries aim to be a vibrant and integral part of the community and hold regular events which require parental participation such as Bake Sales, Open Days, Fairs, Fun Days and Charity fundraising activities. We invite parents and children to these events and welcome the assistance of parents in their organisation.

How often will my child have playtime outside?

As fresh air is very important and children need to release energy and build on their gross motor skills, outside playtime is a vital part of their daily schedules. Children have daily access to outdoor play areas which are shaded, UV protected and cooled by industrial fans to create air flow during the hotter seasons.

How do you plan for and assess each child's learning?

In the core to the EYFS every child is a unique and competent learner whose individual needs must be acknowledged and incorporated within the pre-school setting. Our staff members are trained and qualified to plan for children’s individual learning needs. Observation and assessment are tools practitioners draw upon to assist them in identifying children’s strengths, developmental needs and interests so as to support these through their weekly planning. These tools also enable staff to share information with you about your child's progress at Nursery.

What if my child requires medication?

Our Nursery nurses are able to administer various medications subject to prior written authorisation (Medicine Authorisation Form) from parents. This includes the administration of medications for chronic conditions such as inhalers or external medications such as creams. Restrictions apply to un-prescribed medications. Parents are always informed before our Nurses administer any medication.

How do you manage children's behaviour?

For their own safety and the safety of their peers, it is imperative that children have set, clear and consistent boundaries of behaviour. Undesirable behaviour often occurs when the child’s basic needs are not being met. Our aim is to promote positive behaviour and ensure that all children are provided with guidance, love, care and security. They also have the right to adequate rest/ sleep, the freedom to explore, a positive self-image, suitable adults as role models, opportunities for self-expression and learning. Positive behaviour strategy is a set of guiding principles, attitudes and techniques about real-life behaviour. It empowers the child by allowing them to change, adopt or eliminate negative behaviours. This strategy is based on the ability to change communication skills therefore allowing parents and teachers to achieve change in behaviour!

What happens if I am late collecting my child?

In the event that a parent or care giver has not collected their child from the School at pick up time, and no prior contact has been made with the Nursery to inform them of alternative arrangements, the nurseries will make every attempt to contact parents. We do provide a Late Class option until 2:00 pm which gives our parents flexibility and peace of mind. Please note that an additional fee will apply for this service.

Who should I speak to if I have a concern?

Parent's feedback is always welcome. If a parent has concerns regarding aspects of their child’s life at School this should be raised immediately with the class teacher. If the teacher is unable to find a solution to the concern raised, it will be escalated to the Deputy Headmistress who will listen and endeavour to work with the parent and the staff team to reach a resolution.

Does the nursery have a bus service?

The nurseries do not provide transport. Parents are encouraged to either drop/pick up their child or they can arrange for someone else to come collect their child. Parents must ensure that the office is notified beforehand. We will not allow another parent or individual to pick up a child without explicit authorisation from the parent/guardian.

If I start in the middle of a term, are there any discounts or prorated fees?

The nurseries will offer prorated fees to any parent who wishes to register their child in the middle of a term. Should you wish to understand more about the prorated fees visit our Fees page or call us to get more information.

Where should I send my CV for a position at the nurseries?

Please visit our Careers page to view positions, requirements and a link to send through your application.

What is EYFS?

Please visit our Curriculum page which provides an in depth explanation of EYFS. Otherwise we recommend reading the official Parent's Guide 4 Children .

Having trouble with our Communicator App?

Please visit the Communicator Help page which provides you with answers to questions you may have and contact details if you have an issue not listed in their FAQ.

Is Kid’s Island Nursery and Cocoon Nursery a kindergarten?

Yes! By definition, in Britain and Australia, a kindergarten is an establishment where children below the age of compulsory education play and learn. It is more commonly known as a nursery school or a preschool. In North America however, it is expressly a class or school that prepares children, usually five- or six-year-olds, for the first year of formal education.

Is Kid’s Island Nursery and Cocoon Nursery a preschool?

Yes! Both our nurseries in Dubai are preschools which, by definition, is relating to the time before a child is old enough to go to big school. Preschool can also be defined as a kindergarten or nursery school.

What is a nursery school?

A nursery in Dubai is commonly known as a school for young children. Our nursery schools in Dubai cater for children from 1 to 4 years of age. A nursery school can also be called a kindergarten or a preschool in some countries.

What is a kindergarten?

A kindergarten in Dubai is an establishment where children below the age of compulsory education play and learn. A kindergarten is also commonly known as a nursery school or a preschool.

What is a preschool?

A preschool in Dubai is an establishment which provides care and teaching to children before a child is old enough to go to big school. A preschool is also commonly known as a nursery school or kindergarten.

What languages are taught at Kid's Island Nursery?

Kid's Island Nursery teaches in English and offers French and Arabic language exposure as part of the curriculum. Additionally, parents can also enrol their children in Arabic or French classes as an Extra curricular activity. Please visit our Extra Curricular Activities page for more information.

Our Daycare in Dubai

Kid’s Island Nursery offers a unique, holistic, nature-based approach to your child’s education

“Children are not just things to be moulded, but people to be unfolded” - Jess Lair


Early childhood education sets the pace for lifelong learning. Its importance should not be underestimated, especially here in Dubai where the educational landscape is unique in its own right. Finding the right daycare can be an emotional experience, especially for first time parents who may be unsure about which environment fits their family’s needs and what they should be looking for from a nursery. Kid’s Island Nursery, located in Jumeirah/ Umm Suqeim, has been offering quality pre-school education to young children in Dubai for over 28 years

Experience has taught us that language skills, social and emotional development, problem solving and inquisitive thinking are set when young children learn in a relaxed yet exciting daycare environment. We have found that the traditional values of the British Curriculum are best made relevant through opportunities to actively engage with the environment through open-ended tasks, non-sedentary learning and varied nature-based activities. These ignite curiosity building on children’s innate creativity, excitement and enthusiasm. Our daycare is unique in that learning flows between indoors to lush outdoor areas that are rich in exciting sensory experiences: a leafy garden trail, our fully equipped mud kitchen, exciting sensory water & sand area, garden literacy corner and a sorting/counting woodland terrace. Values of manners, working together, sharing, politeness, and empathy continue to be the mainstay of our daycare in Dubai. These, together with the skills they develop throughout the year, give little ones the confidence to transition from daycare in Dubai into big school at a later stage.

What to look for as you are researching for the best daycare in Dubai for your little one:

  • Stimulating, colourful and well-resourced indoor areas

  • Creative, shaded outdoor areas that include sensory, nature-based activities

  • Appropriate staff/children ratios

  • Staff who allow you adequate time, are knowledgeable and can answer your questions with understanding and empathy

  • Information that is relevant and detailed

  • Make a point to see if children are happy, confident and engaged

  • Trust your instincts- they will be your best guide!

Our Creche in Dubai

Kid’s Island Nursery offers a unique, holistic, nature-based approach to your child’s education

“Children are not just things to be moulded, but people to be unfolded” - Jess Lair

Early childhood education sets the pace for lifelong learning. Its importance should not be underestimated, especially here in Dubai where the educational landscape is unique in its own right. Finding the right crèche in Dubai can be an emotional experience especially for first time parents who may be unsure about which environment fits their family’s needs and what they should be looking for. Kid’s Island Nursery, located in Jumeirah/Umm Suqeim, has been offering quality pre-school education to young children in Dubai for over 28 years

Experience has taught us that language skills, social and emotional development, problem solving and inquisitive thinking are set when young children learn in a relaxed yet exciting crèche environment. We have found that the traditional values of the British Curriculum are best made relevant through opportunities to actively engage with the environment through open-ended tasks, non-sedentary learning and varied nature-based activities. These ignite curiosity building on children’s innate creativity, excitement and enthusiasm. Our crèche is unique in that learning flows between indoors to lush outdoor areas that are rich in exciting sensory experiences: a leafy garden trail, our fully equipped mud kitchen, exciting sensory water & sand area, garden literacy corner and a sorting/counting woodland terrace. Values of manners, working together, sharing, politeness, and empathy continue to be the mainstay of our crèche in Dubai. These, together with the skills they develop throughout the year, give little ones the confidence to transition from crèche in Dubai into big school at a later stage.

What to look for as you are researching for the best crèche in Dubai for your little one:

  • Stimulating, colourful and well-resourced indoor areas

  • Creative, shaded outdoor areas that include sensory, nature-based activities

  • Appropriate staff/children ratios

  • Staff who allow you adequate time, are knowledgeable and can answer your questions with understanding and empathy

  • Information that is relevant and detailed

  • Make a point to see if children are happy, confident and engaged

  • Trust your instincts- they will be your best guide

Cocoon Nursery

The story of Kid’s Island and Cocoon Nurseries

In 1991, Isabelle Amatoury, opened Kid’s Island Nursery in Dubai, at a time when few preschool learning options where available to parents. The Nursery quickly earned a reputation for offering quality education in a fun filled environment. In 2009, the decision was taken to open Cocoon Nursery, a sister Nursery to Kid’s Island. It was located around the corner from Kid’s Island and offered classes for the older children within the Nursery.

The Cocoon facilities doubled in size in 2011, as phase 2 of the Nursery was opened. The expansion allowed for further growth and was a step closer towards the vision Isabelle was pursuing, which was to have all the children under the same roof again. In September 2017, this vision was achieved as Kid’s Island and Cocoon Nurseries amalgamated. The move was a huge success, with many natural features added to the playgrounds and learning areas to enhance the children’s educational experience.

Along with the amalgamation came the decision to slowly phase out the name Cocoon Nursery and to continue using the name Kid’s Island Nursery. Cocoon Nursery has not disappeared it has merely come home to rest within Kid’s Island Nursery.